Which statement is NOT a characteristic of a client-centered coaching approach?

• A. The coach asks what and how
• B. The coach tells the client what to do
• C. The coach collaborates
• D. The client is responsible for actions

Answer: (B)

In client-centered coaching, the focus is on empowering the client and partnering with them to discover and own their path. This approach relies on asking what and how, fostering collaboration, and placing responsibility for actions on the client. When the coach asks what changes the client would consider and how they would implement them, it helps the client generate their own solutions and build confidence. Working together to set goals and next steps reinforces a collaborative relationship and supports sustained progress. Keeping the client responsible for action reinforces autonomy and accountability, which are core to this style.

The statement that the coach tells the client what to do does not fit this approach. Directing the client shifts ownership away from the client and can undermine motivation and self-efficacy. A client-centered coach would instead guide with questions, co-create an action plan, and support the client as the primary driver of change.